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Exchanges & Returns

Exchange

In the event you need to exchange part of your SleepPhones® purchase, such as just the headband or the speakers, please only send that part.

 

  1. Print and fill out this Exchange Form (please note your PayPal invoice number on your form if that is how you paid)
  2. Send* your SleepPhones and completed form to:

          AcousticSheep LLC
          2001 Peninsula Drive
          Erie, PA 16506

    * Parcel or package rate, not first class letter rate

  3. Your exchange or return will be processed within 7 business days of receipt

Return

It’s unfortunate that you want to return your purchase, but we certainly understand that these things happen. Please send us your entire purchase, including the packaging.

 

  1. Print and fill out this Return Form (please note your PayPal invoice number on your form if that is how you paid)
  2. Send* your SleepPhones and completed form to:

          AcousticSheep LLC
          2001 Peninsula Drive
          Erie, PA 16506

    * Parcel or package rate, not first class letter rate

  3. Your exchange or return will be processed within 7 business days of receipt

 

Questions?

Send us an email service@acousticsheep.com. Please check your junk mail folder if you do not hear back in 1 business day. If the question is regarding an order, please include your order information so we help you as efficiently as possible.

Give us a call at 877-838-4790. If we are unable to answer, please leave a detailed message and we’ll get back to you very soon!