Gift 3-Pack Special
You will receive three SleepPhones of your choice each in a frosted plastic box with a small silver ribbon. These are great for gift-giving. Once you've tried SleepPhones, you'll be so in love with them, you will want to share the wonderfully-loving gift of sleep with everyone you know.
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SleepPhones® Size
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Hat Size (US)
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Hat Size (UK)
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Inches
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cm
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Estimate
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|
Extra Small
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Up to 6 3/4
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Up to 6 3/4
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20 - 21 3/8
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51-54
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petite women with short hair
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One Size Fits Most
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6 7/8 - 7 3/8
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6 7/8 - 7 3/8
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21 1/2 - 23 3/8
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55-59
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nearly everyone
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| Extra Large |
7 1/2 and Up |
7 1/2 and Up |
23 1/2 - 25 | 60-63 | large and tall men with hair |
Measure around the forehead, just above the ears, and around the hair in the back to determine head size. Specifications: 48" (120cm) cord, 1/8" (3.5mm) stereo plug, 32 Ohms, 20 - 20 kHz, 300/500 mW, RoHS compliant. Polartec 88% recycled plastic polyester, 12% spandex. Sewn and assembled in the USA.
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RunPhones® Size
|
Hat Size (US)
|
Hat Size (UK)
|
Inches
|
cm
|
Estimate
|
|
Small
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Up to 6 3/4
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Up to 6 3/4
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20 - 21 3/8
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51-54
|
petite women with short hair
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|
Medium
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6 7/8 - 7 3/8
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6 7/8 - 7 3/8
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21 1/2 - 23 3/8
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55-59
|
nearly everyone
|
| Large |
7 1/2 and Up |
7 1/2 and Up |
23 1/2 - 25 | 60-63 | large and tall men with hair |
Measure around the forehead, just above the ears, and around the hair in the back to determine head size. Specifications: 48" (120cm) cord, 1/8" (3.5mm) stereo plug, 32 Ohms, 20 - 20 kHz, 300/500 mW, RoHS compliant. Polartec 88-100% recycled plastic polyester, 0-12% spandex. Sewn and assembled in the USA.
Domestic Standard $5
Domestic First Class Shipping takes about 1 week to reach customers. Orders are shipped within 1-3 days of receipt. Domestic Standard Shipping can be tracked here.
Domestic Priority $9.05
Domestic Priority Mail Shipping takes about 2-3 business days to reach customers. Orders are shipped within 1 day of receipt. Domestic Priority Shipping can be tracked here.
Domestic Express $24.05
Domestic Express Mail Shipping takes about 1-2 business days to reach customers. Orders are shipped within 1 day of receipt. Domestic Express Shipping can be tracked here.
International Standard $10
International First Class Shipping takes about 1-4 weeks to arrive. It will arrive through your national postal service. Your package cannot be tracked. Please note that you are responsible for all customs and import taxes for your country when you pick up your package. We have no control over what your government may charge.
Some customers (such as those in Australia) cannot receive the lavender sachets due to restrictions on importing plant materials. We will omit the lavender in those parcels.
International Express $50.05
International Express Mail takes about 1 week to arrive. It will arrive through your national postal service. Your package can be tracked here. Please note that you are responsible for all customs and import taxes for your country when you pick up your package. We have no control over what your government may charge.
Some customers (such as those in Australia) cannot receive the lavender sachets due to restrictions on importing plant materials. We will omit the lavender in those parcels.
Do you ship overseas?
Yes! We frequently ship overseas and have sent SleepPhones to every continent including Antarctica. We have shipped SleepPhones to over 60 countries around the world. Please see our shipping page for more information.
Can I pay by check or money order?
Yes! It will obviously be a little bit slower because we will need to receive the payment by mail before we can process your order. US dollar only please ñ we cannot accept international checks.
Please make the check or money order out to AcousticSheep, LLC.
Write down the size, color, any extras, and the shipping address to place your order. Be sure to include the standard shipping charge of $5.00. Mail everything to the following address:
AcousticSheep, LLC
179 Jefferson Circle
Bellefonte, PA 16823
I can't seem to get the website working to place an order.
Please email us to let us know if our website is down! If you can't get PayPal or Google Checkout to work, also email us to let us know. If there is an error message, we'd greatly appreciate you letting us know. Other online places where you may find SleepPhones include Amazon.
Would it be possible to place my order by telephone?
Yes, but it is no more or less secure. We strongly discourage this method because there is much more room for errors in your order. We use Square to process your credit card because we do not have a merchant credit card account. (We are a very small company.) You will have to leave a message for us to call you back, which may take 1-7 days. 877-838-4790 Thank you for your understanding!
Is satisfaction guaranteed?
Yes. We offer a full money-back guarantee for 90 days. If you are not satisfied for any reason, please let us know what we can do to correct the situation. We are always looking to improve our products so do not hesitate to contact us with suggestions. customerservice@sleepphones.com
Or you may call 877-838-4790. We are a small company and are not always available to receive calls. Please leave a message.
Email
Email is the best way to contact us. Please email customerservice@sleepphones.com. Please be sure to add customerservice@sleepphones.com to your approved sender list. Or check your junk mail folder if you do not hear back in 1-2 business days. If the question is regarding an order, please include your order information so we help you as efficiently as possible.
Letters
If you would like to write us a letter or send us something, please send it to:
AcousticSheep, LLC
179 Jefferson Circle
Bellefonte, PA 16823
USA
Phone
This is the slowest and most inefficient way to contact us. You can leave a message, and we will attempt to return your phone call by email. Our phone number is 877-838-4790. Please be sure to add customerservice@sleepphones.com to your approved sender list. Or check your junk mail folder if you do not hear back in 1-2 business days.
Fax
You can send us a fax at any time: 877-838-4790.
Mailing Address:
AcousticSheep LLC
2001 Peninsula Drive
Erie PA 16506
USA
SleepPhones are warranted to be free from manufacturing defects for one year from the date of purchase. This warranty does not cover product failures caused by abuse, inappropriate cleaning, or events beyond our control. If your SleepPhones stop working in one year, please mail in the broken part to us for repair or replacement. (If the speakers or the wire breaks, just send that part in - we don't need the headband portion.) We are unable to cover your shipping costs.
NAME:
ADDRESS:
EMAIL (for tracking your package):
PHONE NUMBER (for international customers):
PROBLEM:
ORDER INFORMATION:
This can be from PayPal, Google, Amazon, ThinkGeek, SkyMall, a store receipt, or any other purchase information. If you bought SleepPhones through this website, please log in to your PayPal or Google Checkout account for the order information or look in your emails for the order confirmation. Just print it out and write all of the above information on it.
We will process the repair or replacement within 2 weeks of receipt. Requesting a signature confirmation or using registered mail may delay the receipt. Please allow an additional week (for US customers) or 4 weeks (for international customers) for shipping of the repair. If you have any questions, please email us (customerservice@sleepphones.com).
