Exchanges & Returns

Exchange SleepPhones
Exchange

Send SleepPhones in an envelope to
AcousticSheep, LLC
2001 Peninsula Drive
Erie, PA 16506

Be sure to fill out this form. Exchange Form The invoice number was PayPal, depending on how you paid. Using delivery confirmation will make sure that it arrives. Using certified mail will only delay receipt of your order. The exchange will be processed within 1-2 days of receipt. Please allow another week for shipping in the US. International shipping may take 2-4 weeks.

Return SleepPhones
Returns

Mail the entire package to
AcousticSheep, LLC
2001 Peninsula Drive
Erie, PA 16506

Be sure to fill out this form. Return Form Return authorization is not necessary. The shipping charge is not refundable. The invoice number was issued by PayPal, depending on how you paid. Using delivery confirmation will make sure that it arrives. Refunds will be issued within 1 week of receipt.

Email SleepPhones
Email

Email is the best way to contact us. Please email service@acousticsheep.com. Please be sure to add our above customer service email address to your approved sender list. Or check your junk mail folder if you do not hear back in 1 business day. If the question is regarding an order, please include your order information so we help you as efficiently as possible.

Write SleepPhones
Letters

If you would like to write us a letter or send us something, please send it to
AcousticSheep, LLC
2001 Peninsula Drive
Erie, PA 16506
USA
Thank you!

Call SleepPhones
Phone

Our phone number is 877-838-4790.

Fax SleepPhones
Fax

You can send us a fax at any time. 877-838-4790